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Now, if the window of test settings is still open, close it to continue further. A message notification saying- "all tests completed successfully" will appear. If the test is failed, again check the setting if you have entered them correctly. You will be having these values as shown in the screen above for incoming server as 143, outgoing server as 587, STARTTLS for- use the following type of encrypted connection. After you have finished verifying the above settings, you need to click on the more settings option. If the internet connection problem persists, look at the troubleshoot network connectivity problems in your particular browser in which you are browsing.

🧠 Step 1: Verify Windows Search Service Is Running

Download and run the official Microsoft Support and Recovery Assistant (SaRA). It automatically diagnoses and repairs many Office 365 problems — including search indexing and sync issues. In this guide, you’ll learn how to fix Office 365 search not working after update using step-by-step methods verified to restore indexing and search functionality. Whether it’s Outlook, Word, or Excel, these fixes ensure your data is re-indexed, searchable, and synced properly. After following these steps you would be able to see the account and select the change button and able to view the settings window described above in step 3. If you found the Mapi32.dll file damaged or corrupt, there's a probability that you can receive the error following error message when you try sending or receive messages in Outlook.

Fix Outlook Stuck on Loading Profile (2025 Guide)

You can fix the Microsoft Outlook send receive error or Outlook error while preparing to send a sharing message by following the steps for fixing these errors. If the files related to Outlook express are damaged and are not doing well, you need to follow these steps step by step until your problem of Outlook send-and-receive error resolves. When Office 365 search stops working after updates, it’s usually a minor indexing or cache issue — not a major fault.

Delete Suspected Message from Mailbox

E.g. you need to configure the Kaspersky antivirus office plug-in to work with Outlook or Outlook express.If the internet connection problem persists, look at the troubleshoot network connectivity problems in your particular browser in which you are browsing.If rebuilding didn’t help, the underlying Windows Search service might be disabled or malfunctioning.Download and run the official Microsoft Support and Recovery Assistant (SaRA).A message notification saying- "all tests completed successfully" will appear.

What I do know is that early versions caused issues just by being installed for some customers. If I understand correctly, the issue works sometimes and fails at other times. That's really all there is for Gmail